"We don't aspire to be the largest company in the region. Rather, we are determined to be the best at what we do!" ~ Mark Krantz, Owner
Keys to the Lake Lodging Company, LLC is a diversified group that offers Long-term Lease Management, Association Management, Residential and Commercial Property Management, Asset Protection Management Services, Real Estate Services, and Vacation Rentals at the Lake of the Ozarks, Missouri.
With seasoned leadership, our company has continued to experience steady growth and shown solid performance by treating each of our clients with respect and dignity while staying informed on market trends. Our reputation for integrity, exceptional service and personal attention to our clients has struck a responsive chord. Keys to the Lake Lodging Company, LLC has raised the standard at the Lake of the Ozarks when it comes to Vacation Rentals, Association Management, Residential and Commercial Property Management, Long-term Leases and Real Estate Services.
Our repeat clients and testimonials to our professionalism stand as witness to our dedication and solid performance.
We give our clients the peace of mind that things will be done right the first time and on time. When every little thing means everything, Keys to the Lake Lodging Company, LLC stands preeminent in exceptional service and attention to the details.
Mark Krantz, CHA - Founder, Chief Executive Officer - Broker Associate
At the core of our company's leadership is more than thirty years of hospitality experience. Our founder is a Certified Hotel Administrator who has worked on the resort side of the business in the United States with industry giants such as The Marriott Corporation and ITT Sheraton. Conversely, he has experience with smaller hotel groups and at independent AAA-rated Four-Diamond luxury properties. His professional experience doesn't end, however, in North America.
Prior to establishing Keys to the Lake, he served as Vice President of European Hotel Operations with the Regis Hotel Corporation headquartered in Dallas, Texas. Working in this capacity exposed Mr. Krantz to Radisson SAS Four-Star properties, and Europe's Old-World style hospitality. Furthermore, he is accustomed to working with diverse groups of people, as evidenced by his participation as Chairman of the Board of Directors of an international non-profit organization with offices in several European countries.
Mark was first introduced to the industry as a teenager, when his family purchased Point Breeze Resort in Osage Beach, Missouri. In the late 1970's he went to work at Marriott's Tan-Tar-A Resort where his formal management training began. During that initial period, Mark worked as a manager in the Estates Division, overseeing the needs of individual Estate/Home Owner's whose homes were part of Tan-Tar-A's Estates Rental Program.
Although grateful for the various property types and complexities Krantz had the privilege to experience while working for larger corporations, he had always desired to start his own company.
In the aftermath of September 11, 2001, Mark began to lay the ground work to see that dream become a reality. By January 2004, Keys to the Lake was born. Today, Keys to the Lake maintains operations in every aspect of Property Management, and Real Estate Sales and Service, in the Lake of the Ozarks region.
Mark has been happily married to Terry, his wife, for thirty three years. They are the parents of two grown children.
Stephen relocated to the Lake of the Ozarks from Los Angeles, California in early 2011 to begin working with his father, Mark. A management veteran in the high-end restaurant industry in Beverly Hills, CA for many years, Stephen earned the distinguished title of Certified Sommelier in addition to his management responsibilities while there.
Now a vital part of the daily operations at Keys to the Lake, Stephen also handles the on-going marketing efforts for our Association Management Division, Long-Term Lease Management, and Vacation Rental Departments. Additionally, in January 2012 he began to serve as a liaison with one of our newest corporate accounts requiring Asset Protection Management oversight.
Stephen is the proud owner of a three year old American Pit-Bull Terrier rescue, loves writing and performing music, and is an avid boater and golfer. Stephen has acclimated very comfortably to the Lake Lifestyle after the busy pace of LA and enjoys everything the area has to offer.
For the last 12 years, Bobbi Jo has worked as a closing agent for a local title company. Having always enjoyed working with numbers, she decided she wanted to be more focused in the bookkeeping and accounting fields, and has transitioned wonderfully into the KTTL Accounting Manager position.
Bobbi Jo has lived all over Missouri, being born in Kansas City and graduating high school in Lebanon. She moved to the Lake in 1993, where she met a Kansas boy whom she married and moved with his job to Jefferson City, Webb City, Waynesville, and then back to the Lake area where they now live on a farm in Montreal. They are the proud parents of 5 children and 2 grandchildren.
They enjoy hosting their annual 4th of July celebration with their friends and family, and they also put on a Halloween Haunted Trail every year that is free to the public.
Being a KC girl, Bobbi Jo is a loyal Royals and Chiefs fan, and is an avid KU fan. Rock Chalk!
Kathleen Hoefer, Cedar Heights, Loch Haven, and Miramar Manager
Katie Hoefer is the Association Manager at Cedar Heights, Miramar and Loch Haven Condominiums. She is a licensed realtor with 11 years experience in Real Estate and Property Management. Prior to coming to Keys to the Lake, Katie was working at Ft Leonard Wood with a company tasked with resolving building discrepancies and scheduling all service work on the Fort's physical structures, roads and grounds. She believes that being prepared and informed for all situations contributes to maintaining the value of property and the relationships she has with the property owners.
Katie moved to the Lake from Rolla, Missouri with her son Cole and Brutis her "second child", a Maltese/shitzu mix in the Spring of 2011. Her son is very active in soccer and football and they are both excited about the athletic opportunities here at the Lake of the Ozarks. The family loves being on the water, swimming and boating. They also love to travel and Katie is passionate about cooking; Cole and Brutis are, on the other hand, mostly passionate about eating.
Andy Gibson is personally and passionately committed to building and maintaining strong relationships with both property owners and renters. His extensive experience in construction and customer service, along with his Missouri Real Estate agent license, provides the firm foundation for his exceptional knowledge and service to Keys to the Lake customers. He is out-going, assertive, and friendly, traits that combine to make Andy a likeable guy who gets things done.
Andy relocated to the Lake in 2009 with his wife, Kaci, who grew up in Camdenton and their son AJ. Andy is ready, willing and able to assist you at your convenience with any long-term rental property questions or needs you may have.
Your first impression of Sarah will be preceded by a warm smile and a sense that she has a true passion for the hospitality industry. Being a local of Lake Ozark for 30 years gives Sarah the much needed knowledge of the area for our current and future property owners, or for our vacationers wanting the most out of their Lake experience. Sarah's dedication to guests and homeowners far exceeds most expectations. As a marketing major, she brings new ideas and passion for growth to the Keys to the Lake team, yet still strives for the small family-owned business relationships she has been creating here at the Lake since working in the accounting office of her Grandfather's rock quarry since the age of 13.
Sarah lives a very active life. She has seven amazing children that she is very proud to be raising here at Lake of the Ozarks. She also enjoys cooking, outdoors and still finds time to escape to one of her many retreats; whether it be the gym or one of a few family-owned local properties just to soak in the Lake's natural beauty.
A native of St. Louis, Craig Lewin moved to the Lake of the Ozarks in 1986 after he saw the opportunity for future growth and development of the area. While being an active member in both the Missouri and National Association of Realtors for the past 20 years, Craig has also been a Certified Real Estate Appraiser since 1989. As President and CEO of Arrowhead Building Corporation, he has purchased, developed, and marketed resort, commercial, and residential properties throughout the United States. Craig's notable success in the building industry, his enormous energy and ability to understand a client's personal needs and expectations combine to make him a Realtor our clients have come to trust with their real estate investments.
Mike Delmotte Groundskeeping Manager
Loch Haven and Miramar
If Keys to the Lake has ever had an employee who best gives the impression of calm, steady strength it's Mike Delmotte. KTTL found and hired Mike as the Groundskeeping Manager in March 2010. And what a great addition to the Keys to the Lake team he's been!
Before coming to Keys to the Lake Mike had a landscaping business, did concrete work and worked for Truesdale Fence. He loves to cook a lot more than he loves to work though. One of his absolutely favorite things to do is have people over, throw a bunch of food in the smoker, hang out outside, play horseshoes and wait for his guests to tell him how good the food is. Thank goodness he works so hard because he likes to eat as much as he likes to cook. He is happily married to his wife Wendy and is the proud father of three children.
Real Estate Sales / Agents
For a complete look at Keys to the Lake Real Estate please visit www.keystothelakerealestate.com.
Please see the "Meet Our Agents" section.
